JAF When you ask for emergency calls to us

Please confirm the following basic information ready before requesting;

(1)	Location of the disabled vehicle (route from prominent building or landmark, place name, address, etc.)
(2)	Model and color of the vehicle
(3)	Vehicle registration number
(4)	Nature of trouble or request
(5)	Whether you have a JAF membership card or not, and membership number if you have one. Please note that members will be charged non-membership rates if they do not have their JAF membership card with them at the site of road service call.

(as of 1 Apr. 2008)

Call "0570-00-8139" or the abbreviated number "# (pound key) 8139" to connect you to the nearest JAF road service center. If you can't get thorough to it, call the following number.

Note:

Before you call, make sure whether you need to press the area code or not, and dial the correct phone number.

Area	Call Center Number
HOKKAIDO Covering Sapporo, Hakodate,Asahikawa,Muroran,Kushiro,Obihiro,Kitami	Hokkaido Call Center (Sapporo) 011-857-8139
TOHOKU Covering Aomori,Iwate,Miyagi,Fukushima,Akita,Yamagata	Tohoku Call Center (Miyagi) 022-237-0110
KANTO Covering Niigata,Nagano,Ibaraki,Tochigi,Gunma,Saitama Chiba,Tokyo,Kanagawa,Yamanashi	Kanto Call Center (Tokyo) 03-5730-0111
CHUBU Covering Toyama,Ishikawa,Fukui,Gifu,Shizuoka,Aichi,Mie	Chubu Call Center (Aichi) 052-889-5300
KANSAI Covering Shiga,Kyoto,Osaka,Hyogo,Nara,Wakayama	Kansai Call Center (Osaka) 072-645-0111
CHUGOKU Covering Tottori,Shimane,Okayama,Hiroshima,Yamaguchi	Chugoku Call Center (Hiroshima) 082-272-4949
SHIKOKU Covering Tokushima,Kagawa,Ehime,Kochi	Shikoku Call Center (Kagawa) 087-868-0111
KYUSHU Covering Fukuoka,Saga,Nagasaki,Kumamoto,Oita,Miyazaki,Kagoshima,Okinawa	Kyushu Call Center (Fukuoka) 092-841-5000

Call "0570-00-8139" or the abbreviated number "# (pound key) 8139" to connect you to the nearest JAF road service center. If you call from the mobile phone, PHS, or car phone, make sure the name of the expressway, the direction to which your vehicle is headed and marks on the kilo-post (a sign installed every 100m on both sides of the expressway that indicates the distance to either end of the expressway). Or call from the roadside emergency phone. If you are a JAF member, make sure you ask for JAF when you call the road management companies on the phone because several providers in addition to JAF offer such services on the express way. If you call for a provider other than JAF, they will charge you for the services provided.

Fax number for emergency assistance call (as of 1 Jul. 2008)

Note: Before you call, make sure whether you need to press the area code or not, and dial the correct fax number.

HOKKAIDO	011-857-3613
	Covering Sapporo, Hakodate, Asahikawa, Muroran, Kushiro, Obihiro, Kitami
TOHOKU	022-783-2530
	Covering Miyagi, Aomori, Iwate, Fukushima, Akita, Yamagata
KANTO	03-5440-2568
	Covering Tokyo, Chiba, Kanagawa, Yamanashi, Saitama, Niigata, Nagano, Ibaraki, Tochigi, Gunma
CHUBU	052-883 -5300
	Covering Aichi, Gifu, Shizuoka, Mie, Toyama, Fukui, Ishikawa
KANSAI	072-645-0700
	Covering Osaka, Shiga, Kyoto, Hyogo, Nara, Wakayama
CHUGOKU	082-272 -1606
	Covering Hiroshima, Tottori, Shimane, Okayama, Yamaguchi
SHIKOKU	087-869 -9067
	Covering Kagawa, Tokushima, Ehime, Kochi
KYUSHU	092-841-7771
	Covering Fukuoka, Saga, Nagasaki, Kumamoto, Oita, Miyazaki, Kagoshima, Okinawa

*	Please fill in the designated Road Service Request Form and fax it to the nearest location shown above. You can get the form by fax from one of the road service centers or print the form . The forms are also distributed to organizations for the hearing challenged.
*	After receiving a fax, JAF service personnel will return a fax to inform the assistance vehicle's expected arrival time.
*	If you do not receive a return fax from JAF within ten minutes after you send your fax, confirm the fax number and fax your form again - just in case you have sent it to a wrong number.

Other Member Services
(information on transportation and accommodation is provided free of charge)
(1) Information on partner rent-a-car companies that offer discounts to JAF members
(2) Information on partner accommodation facilities that offer discounts to JAF members
(3) Information on taxi companies
(4) Information on companies that specialize in long-distance automobile transportation
(5) Information on companies that specialize in the repair of large-sized vehicles