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Change of Address,
Any Other Procedures and Inquiries

JAF Customer Service Center

0570-00-2811
(available in English)

Reception Hours: (Weekdays) 9:00 - 19:00, (Saturdays, Sundays, national holidays) 9:00 - 17:30, closed on year-end and new-year holidays.
Requires communication charges (¥10 per minute for fixed telephone and ¥10 every 20 seconds for mobile phone). If you make a call from a mobile phone, this is not subject to a free call included in the basic use charge. If you cannot use 0570 service above, please make a call to 048-840-0036.

Emergency
Roadside Assistance

Call
"0570-00-8139"
or
"# (Pound key) 8139"

Click here for details

JAF Headquarters

14F, Nihon Jidosha Kaikan, 1-1-30, Shibadaimon, Minato-ku, Tokyo 105-0012

Office hours

9:00 a.m. - 5:30 p.m.
(From Monday to Friday, except on National Holidays,Year-end and New Year's Holidays.)

Driver's Licence Translation Service is NOT available at JAF headquaters.
Please visit JAF Tokyo Office or other offices. Click here

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