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Change of Address,
Any Other Procedures and Inquiries

JAF Customer Service Center

0570-00-2811
(available in English)

Reception Hours: (Weekdays) 9:00 - 19:00, (Saturdays, Sundays, national holidays) 9:00 - 17:30, closed on year-end and new-year holidays.
Requires communication charges (¥10 per minute for fixed telephone and ¥10 every 20 seconds for mobile phone). If you make a call from a mobile phone, this is not subject to a free call included in the basic use charge. If you cannot use 0570 service above, please make a call to 048-840-0036.

Emergency
Roadside Assistance

Call
"0570-00-8139"
or
"# (Pound key) 8139"

Click here for details

Regional HQ in Hiroshima

Hiroshima

2-9-3, Kogokita, Nishi-ku, Hiroshima-shi, Hiroshima 733-8610

Office hours

9:00 a.m. - 5:30 p.m.
(From Monday to Friday, except on National Holidays, Year-end and New Year's Holidays.)

View in Google Maps

Tottori

2-13, Chiyomi, Tottori-shi, Tottori 680-0911

Office hours

9:00 a.m. - 5:30 p.m.
(From Monday to Friday, except on National Holidays, Year-end and New Year's Holidays.)

View in Google Maps

Okayama

155-9, Sai, Naka-ku, Okayama-shi, Okayama 703-8586

Office hours

9:00 a.m. - 5:30 p.m.
(From Monday to Friday, except on National Holidays, Year-end and New Year's Holidays.)

View in Google Maps

Shimane

1092-1, Higashitsuda-cho, Matsue-shi, Shimane 690-0011

Office hours

9:00 a.m. - 5:30 p.m.
(From Monday to Friday, except on National Holidays, Year-end and New Year's Holidays.)

View in Google Maps

Yamaguchi

2094-1, Asada, Yamaguchi-shi, Yamaguchi 753-0871

Office hours

9:00 a.m. - 5:30 p.m.
(From Monday to Friday, except on National Holidays, Year-end and New Year's Holidays.)

View in Google Maps

JAF's International Service Counters Here

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