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Change of Address,
Any Other Procedures and Inquiries

JAF Customer Service Center

0570-00-2811
(available in English)

Reception Hours: (Weekdays) 9:00 - 19:00, (Saturdays, Sundays, national holidays) 9:00 - 17:30, closed on year-end and new-year holidays.
Requires communication charges (¥10 per minute for fixed telephone and ¥10 every 20 seconds for mobile phone). If you make a call from a mobile phone, this is not subject to a free call included in the basic use charge. If you cannot use 0570 service above, please make a call to 048-840-0036.

Emergency
Roadside Assistance

Call
"0570-00-8139"
or
"# (Pound key) 8139"

Click here for details

Regional HQ in Sapporo

Sapporo

15-8-1 Tsukisamuhigashi 1-jo, Toyohira-ku, Sapporo-shi, Hokkaido 062-0051

Office hours

9:00 a.m. - 5:30 p.m.
(From Monday to Friday, except on National Holidays, Year-end and New Year's Holidays.)

View in Google Maps

Hakodate

589-21, Nishikikyo-cho, Hakodate-shi, Hokkaido 041-0824

Office hours

9:00 a.m. - 5:30 p.m.
(From Monday to Friday, except on National Holidays, Year-end and New Year's Holidays.)

View in Google Maps

Asahikawa

1-1-1, Takasagodai, Asahikawa-shi, Hokkaido 070-8061

Office hours

9:00 a.m. - 5:30 p.m.
(From Monday to Friday, except on National Holidays, Year-end and New Year's Holidays.)

View in Google Maps

Kushiro

8-2-11, Tottoriodori, Kushiro-shi, Hokkaido 084-0906

Office hours

9:00 a.m. - 5:30 p.m.
(From Monday to Friday, except on National Holidays, Year-end and New Year's Holidays.)

View in Google Maps

Obihiro

1-14-1 Nishi 8-jo kita, Obihiro-shi, Hokkaido 080-0038

Office hours

9:00 a.m. - 5:30 p.m.
(From Monday to Friday, except on National Holidays, Year-end and New Year's Holidays.)

View in Google Maps

Kitami

1-657-3, Nishimiwa, Kitami-shi, Hokkaido 090-0838

Office hours

9:00 a.m. - 5:30 p.m.
(From Monday to Friday, except on National Holidays, Year-end and New Year's Holidays.)

View in Google Maps

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