Change of Address,
Any Other Procedures and Inquiries
JAF Customer Service Center
(available in English)
Reception Hours: (Weekdays) 9:00 - 19:00, (Saturdays, Sundays, national holidays) 9:00 - 17:30, closed on year-end and new-year holidays.
Requires communication charges (¥10 per minute for fixed telephone and ¥10 every 20 seconds for mobile phone). If you make a call from a mobile phone, this is not subject to a free call included in the basic use charge. If you cannot use 0570 service above, please make a call to 048-840-0036.
Regional HQ in Osaka
e-JAF STATION Ashiya
10-7, Uchidekozuchi-cho, Ashiya-shi, Hyogo 659-0028
10:00 a.m. - 6:00 p.m.
(Closed : Wednesdays, The first and third Thursday, Year-end and New Year's Holidays.
*If a national holiday falls on Wednesday and the first and third Thursday, it is closed the next day.)