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Change of Address,
Any Other Procedures and Inquiries

JAF Customer Service Center

0570-00-2811
(available in English)

Reception Hours: (Weekdays) 9:00 - 19:00, (Saturdays, Sundays, national holidays) 9:00 - 17:30, closed on year-end and new-year holidays.
Requires communication charges (¥10 per minute for fixed telephone and ¥10 every 20 seconds for mobile phone). If you make a call from a mobile phone, this is not subject to a free call included in the basic use charge. If you cannot use 0570 service above, please make a call to 048-840-0036.

Emergency
Roadside Assistance

Call
"0570-00-8139"
or
"# (Pound key) 8139"

Click here for details

Regional HQ in Osaka

Osaka

2-1-5, Nakahozumi, Ibaraki-shi, Osaka 567-0034

Office hours

9:00 a.m. - 5:30 p.m.
(From Monday to Friday, except on National Holidays, Year-end and New Year's Holidays.)

View in Google Maps

Kyoto

5, Omizo, Kamitoba, Minami-ku, Kyoto-shi 601-8134

Office hours

9:00 a.m. - 5:30 p.m.
(From Monday to Friday, except on National Holidays, Year-end and New Year's Holidays.)

View in Google Maps

Hyogo

2-4-13, Shikanoshitadori, Nada-ku, Kobe-shi, Hyogo 657-0044

Office hours

9:00 a.m. - 5:30 p.m.
(From Monday to Friday, except on National Holidays, Year-end and New Year's Holidays.)

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Shiga

5-11-1, Ichiriyama, Otsu-shi, Shiga 520-2153

Office hours

9:00 a.m. - 5:30 p.m.
(From Monday to Friday, except on National Holidays, Year-end and New Year's Holidays.)

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Nara

383, Houren-cho Nara-shi Nara 630-8113
※We relocated our office on August 5th, 2019

Office hours

9:00 a.m. - 5:30 p.m.
(From Monday to Friday, except on National Holidays, Year-end and New Year's Holidays.)

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Wakayama

640-3, Kozaika, Wakayama-shi, Wakayama 641-0007

Office hours

9:00 a.m. - 5:30 p.m.
(From Monday to Friday, except on National Holidays, Year-end and New Year's Holidays.)

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e-JAF STATION Ashiya

10-7, Uchidekozuchi-cho, Ashiya-shi, Hyogo 659-0028

Office hours

10:00 a.m. - 6:00 p.m.
(Closed : Wednesdays, The first and third Thursday, Year-end and New Year's Holidays.
*If a national holiday falls on Wednesday and the first and third Thursday, it is closed the next day.)

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JAF's International Service Counters Here

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