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Change of Address,
Any Other Procedures and Inquiries

JAF Customer Service Center

0570-00-2811
(available in English)

Reception Hours: (Weekdays) 9:00 - 19:00, (Saturdays, Sundays, national holidays) 9:00 - 17:30, closed on year-end and new-year holidays.
Requires communication charges (¥10 per minute for fixed telephone and ¥10 every 20 seconds for mobile phone). If you make a call from a mobile phone, this is not subject to a free call included in the basic use charge. If you cannot use 0570 service above, please make a call to 048-840-0036.

Emergency
Roadside Assistance

Call
"0570-00-8139"
or
"# (Pound key) 8139"

Click here for details

Regional HQ in Tokyo

Tokyo

2-2-17, Shiba, Minato-ku, Tokyo 105-8562

Office hours

9:00 a.m. - 5:30 p.m.
(From Monday to Friday, except on National Holidays, Year-end and New Year's Holidays.)

View in Google Maps

Niigata

11-6, Shinko-cho, Chuo-ku, Niigata-shi, Niigata 950-0965

Office hours

9:00 a.m. - 5:30 p.m.
(From Monday to Friday, except on National Holidays, Year-end and New Year's Holidays.)

View in Google Maps

Nagano

675-2, Takada, Nagano-shi, Nagano 381-0034

Office hours

9:00 a.m. - 5:30 p.m.
(From Monday to Friday, except on National Holidays, Year-end and New Year's Holidays.)

View in Google Maps

Ibaraki

2475-7, Senba-cho, Mito-shi, Ibaraki 310-0851

Office hours

9:00 a.m. - 5:30 p.m.
(From Monday to Friday, except on National Holidays, Year-end and New Year's Holidays.)

View in Google Maps

Tochigi

2-4-6, Imamiya, Utsunomiya-shi, Tochigi 321-0166

Office hours

9:00 a.m. - 5:30 p.m.
(From Monday to Friday, except on National Holidays, Year-end and New Year's Holidays.)

View in Google Maps

Gunma

2040-2, Koyagimachi, Takasaki-shi, Gunma 370-0071

Office hours

9:00 a.m. - 5:30 p.m.
(From Monday to Friday, except on National Holidays, Year-end and New Year's Holidays.)

View in Google Maps

Saitama

4-1-1, Shimoochiai, Chuo-ku, Saitama-shi, Saitama 338-8531

Office hours

9:00 a.m. - 5:30 p.m.
(From Monday to Friday, except on National Holidays, Year-end and New Year's Holidays.)

View in Google Maps

Chiba

1-16-19, Chuokou, Chuo-ku, Chiba-shi, Chiba 260-8565

Office hours

9:00 a.m. - 5:30 p.m.
(From Monday to Friday, except on National Holidays, Year-end and New Year's Holidays.)

View in Google Maps

Kanagawa

2-1-8, Katakura, Kanagawa-ku, Yokohama-shi, Kanagawa 221-8718

Office hours

9:00 a.m. - 5:30 p.m.
(From Monday to Friday, except on National Holidays, Year-end and New Year's Holidays.)

View in Google Maps

Yamanashi

730-3, Nakakogawara-cho, Kofu-shi, Yamanashi 400-0854

Office hours

9:00 a.m. - 5:30 p.m.
(From Monday to Friday, except on National Holidays, Year-end and New Year's Holidays.)

View in Google Maps

JAF's International Service Counters Here

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