On behalf of Japan Automobile Federation (JAF), I wish to express my sincere gratitude for the constant and exceptional support of our members and the general public for JAF’s activities.

At the same time, I offer my prayers that the areas devastated by last year's massive earthquake and tsunami, which are still experiencing enormous difficulties, would move forward on the path to reconstruction at an early date. JAF dispatched a special road service support team to the afflicted areas after the disaster to secure transport routes and offer assistance in other ways. In addition, in response to the government's request, JAF supported the efforts to move motor vehicles out of the nuclear accident warning zones. JAF will continue to offer utmost assistance for the safety and security of auto users in the disaster-stricken areas.

Despite the severe socio-economic conditions in Japan and the rest of the world, JAF remains committed to implementing various policies to further enhance customer satisfaction and social recognition with a focus on strengthening membership base as its top priority.

In the area of road service, which is the mainstay of our services, we at JAF have sought to expand our road assistance facilities and equipment and further brush up the skills of our service staff to offer unrivaled, topnotch service. As part of our efforts to ensure the safety of our customers, we provide safety vests for them to wear on the highway or other road assistance locations.

Furthermore, JAF has constantly expanded the number of partner facilities and upgraded driving information on the Internet to offer even greater membership privilege services in many areas of life outside road assistance.

JAF’s organizational status changed to a general incorporated association on April 1, 2011. Under the new organizational framework, we remain committed to our motto of contributing to the sound development of motorized society through continued efforts to launch a wide range of social contribution activities. All our executives, workers and membership representatives are determined to make an all-out effort to meet the expectations of our members and the public. We sincerely appreciate your continued support.